Delete your Revo account

Last updated: September 15, 2026

Delete inside the app (immediate)

Open the Revo app and sign in.
Rider: open Menu → Delete account, or My profile → Delete account.
Driver: open the account menu at the top of the map → Delete account.
Review what will be deleted, confirm "I understand deletion is permanent", then tap Delete account permanently.

Deletion is not possible during an active ride; finish or cancel the ride first.

What we delete

Phone number and display name.
Driver application and document photos (licence, birth certificate, vehicle booklet, profile photo).
Driver's last saved location, registered devices and notification tokens, and in-app notifications.
All sessions are revoked, and the account cannot be restored.

What we keep

Ride records, financial transactions and commission statements, and audit logs, linked to an anonymous identifier that contains neither your phone number nor your name, for as long as accounting, legal, and dispute-resolution requirements demand.

You may register again later with the same number as a new account.

If you cannot access the app

Email revo.hikma@gmail.com with the subject Revo account deletion request.
Include your registered phone number in international format (e.g. +218...) and the sentence "I request deletion of my Revo account".

Email a deletion request

After verifying ownership of the number, we process the request within 7 business days and apply the same deletion described above.